Who we are
At Greystoke Gill Pottery we respect your privacy, and aim to comply with the latest data protection regulations. This policy explains how we collect and handle data relating to website visitors. Please note that this policy may be altered in the future. It was last updated in September 2020.
What personal data we collect and why we collect it
We need to collect minimal personal information so we can provide the products and services you have requested from us.
When you contact us by email or via the contact form on the website, we will collect your name, email address and contact number so that we can process your inquiry. When you contact us via a contact form, we also need to collect your anonymised IP address to help prevent spam.
Users under 18 years of age
Any user under 18 years of age must have their parents’/guardians’ consent to use our website. Users without this consent are not allowed to provide us with personal information.
Embedded content from other websites
This site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
We will not share your personal information with third parties for marketing purposes. Personal information will only be given to a third party when we are legally obliged to do so.
Anonymous data derived from cookies may be shared with third parties, but only for technical purposes, not marketing ones.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. You can change your marketing preferences at any time by contacting us.
How long we retain your data
Personal data may be required for legal purposes and record keeping. All data will only be stored for as long as it is legally required.
What rights you have over your data
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. If you are not satisfied with our response or do not believe we are processing your personal data in accordance with the law, you can complain to the Information Commissioner’s Office (ICO).
Where we send your data
Visitor comments may be checked through an automated spam detection service.
How we protect your data
We will store all personal information you provide securely. All traffic between your browser and this website is encrypted and protected via SSL (Secure Socket Layers).
Finally, I will endeavour to report any unlawful data breach of this website’s database or the databases of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
Strictly Necessary Cookies
Strictly Necessary Cookies must be enabled at all times for the site to function correctly.
Strictly Necessary Cookies in use:
cookie_notice_accepted: this cookie is used to track your cookie preferences.
3rd Party Cookies
This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.
Keeping these cookies enabled helps us to improve our website.
3rd Party Cookies in use: _ga; _gat; _gid: these are anonymous google analytics cookies which help us understand how people are using the website and tell us how we can improve.
We’d really like it if you left these enabled so we can continue to improve our website.
If you do not accept cookies, then the Instagram feed on this website may not work properly.
More Information about how to reset cookies on your browser
For more information about cookies in general, and how they work, please see: www.allaboutcookies.org
You can configure your browser to stop accepting cookies through your settings. You can find out more about how to do that here: www.allaboutcookies.org/manage-cookies/.
If you do, this website and others may stop operating correctly.